Terms of service

Please read these Terms carefully before using theartisanook.com. By accessing or purchasing from our site, you agree to these Terms.

  1. About us — The Artisan Nook is a handcrafted candle and home-fragrance brand. "We/us/our" refers to The Artisan Nook. Products are made in small batches from a premium Soy, Coconut, and Apricot wax blend.
  2. Eligibility — You must be at least 18 to purchase. Placing an order confirms you are of legal age and provide accurate information.
  3. Product information — Slight variation in color, texture, and scent may occur due to the handcrafted nature of our products and monitor differences; these are not defects.
  4. Pricing & payment — Prices are in USD. We may change pricing at any time; the price at order confirmation is final. We accept major cards and methods at checkout. Pricing errors may result in cancellation and full refund.
  5. Orders & cancellations — Processing begins immediately on payment. Cancellations may be requested within 24 hours via theartisannook2006@gmail.com; after that, orders in processing/shipping may not be cancellable.
  6. Customization — Custom orders are made to order and non-refundable once production begins. We confirm the design before production.
  7. Intellectual property — All site content (images, brand name, logo, descriptions, designs, copy) is the property of The Artisan Nook and may not be reproduced without written consent.
  8. User conduct — No unlawful use, interference, or false information. We may refuse service at our discretion.
  9. Disclaimers — The site and content are provided "as is" without warranties to the fullest extent permitted by law.
  10. Limitation of liability — We are not liable for indirect, incidental, consequential, or punitive damages. Total liability is limited to the amount paid for the product in question.
  11. Governing law — These Terms are governed by the laws of the State of Texas, United States. Disputes shall be resolved in the courts of Dallas County, Texas.
  12. Changes — We may update these Terms at any time; continued use constitutes acceptance.
  13. Contact — theartisannook2006@gmail.com or theartisanook.com/pages/contact.